FAQ

Before You Subscribe

How much does it cost?

$9.99 per month.

Can I get a discount?

We frequently run promotions. 

Is there a free trial?

We have a free 3 day trial. If you cancel before the 3 days are up, then your card will never be charged.

Is there a penalty for canceling?

Nope, there are no contracts. Feel free to cancel at any time.

If I cancel, how long will I have access to the service?

You will lose access to use Component Studio at the time you cancel your subscription.   

What happens to my files if I cancel my subscription?

We'll hold on to your files for 90 days after your cancellation. Download anything you need before you cancel, or resubscribe before the 90 days is up.

What happens to the rest of the time I've paid for, if I cancel my subscription?

The remaining time will be credited to an internal ledger.  If you resubscribe later, this time will be added to your subscription.

Getting Started

Is there some help to get me started?

Yes, check out our getting started videos.

If I need support, who can I ask?

Send an email to info@thegamecrafter.com.

Still need help? Contact Us Contact Us